Contact Details
Office Phone 905-984-8955
Fax 905-984-8838
Primary Contact Betty-Lou Souter, Chief Executive Officer; Phone: (Business) 905-685-1349
Alternate Contact Catherine Livingston, Program Manager; Email:
Alternate Executive Ruth Todd, President
Site Details
Areas Served St Catharines ; Thorold
Located In Community St Catharines
Address & Map
129 Church St
St Catharines, ON L2R 3E2
View Google Map
Intersection Church St and Court St
Service and Access Details
Description (Service) Provides a free and confidential housing referral and consultation service. 
◾assistance and information is provided to help solve housing problems 
◾helps people who are homeless or at risk of being homeless, helps find and maintain permanent accommodation within the local 
◾helps landlords find tenants and helps to resolve conflicts between landlords and tenants. Provides basic information on the 
Residential Tenancies Act 
◾offers use of telephone, daily newspapers, message board, housing directory and listing service 
◾youth and Outreach worker provides outreach to the community with routine visits to schools 
◾money management - trusteeship service (including youth 16-24) 
◾regional ID Clinic Bank 
◾registration for monthly credit on hydro bill through Ontario Electricity Support Program
Hours Mon-Thu 9 am-3 pm, Fri 9 am-12 noon
Eligibility Individuals in need of housing assistance in St Catharines and Thorold area
Application Call for information
Languages English
Fees None
Physical Access Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Regional / Municipal - Region of Niagara ; Donations
Service Categories Certificates/Forms Assistance ~ Utility Issues ; Housing Search Assistance ; Identification Clinics ; Landlord/Tenant Dispute Resolution ; Outreach Programs ~ Adolescents ; Personal Finances Administration ; Tenant Rights Information/Counselling
Print Material Housing Directory of Niagara; Niagara Region Tenants Guide

Agency Overview

Services at this Location