Description & Services
Description (Service) Provides a free and confidential housing referral and consultation service. 
* assistance and information is provided to help solve housing problems 
* helps people who are homeless or at risk of being homeless, helps find and maintain permanent accommodation within the local community 
* helps landlords find tenants and helps to resolve conflicts between landlords and tenants. Provides basic information on the Residential Tenancies Act 
* offers use of telephone, daily newspapers, message board, housing directory and listing service 
* youth and Outreach worker provides outreach to the community with routine visits to schools 
* money management service 
* regional ID Clinic Bank 
* registration for monthly credit on hydro bill through Ontario Electricity Support Program 
* provides laundry vouchers for use at partnered laundromat
Hours Mon-Thu 9 am-3 pm, Fri 9 am-12 noon
Areas Served St Catharines ; Thorold
Eligibility Individuals in need of housing assistance in St Catharines and Thorold area
Application Call for information
Languages English
Fees None
Contact Information
Office Phone 905-984-8955
Fax 905-984-8838
Primary Contact Betty-Lou Souter, Chief Executive Officer; Phone: (Business) 905-685-1349
Alternate Contact Catherine Livingston, Program Manager; Email:
Alternate Executive Marion Lichty, President
Located In Community St Catharines
Address & Map
129 Church St
St Catharines, ON L2R 3E2
View Google Map
Intersection Church St and Court St
Accessibility Fully Accessible
Other Details
Legal Status (50) Non Profit
Funding Regional / Municipal - Region of Niagara ; Provincial - Ministry of Municipal Affairs and Housing ; Donations ; United Way - St Catharines
Service Categories Certificates/Forms Assistance ~ Utility Issues ; Housing Search and Information ; Identification Clinics ; Landlord/Tenant Dispute Resolution ; Laundry Vouchers ; Outreach Programs ~ Adolescents ; Personal Financial Counselling ; Tenant Rights Information/Counselling
Resources Housing Directory of Niagara; Niagara Region Tenants Guide

Agency Overview

Services at this Location