Description & Services
Description (Service) * Provides a free and confidential housing referral and consultation service available to anyone in the St Catharines and Thorold area. 
* Assistance and information is provided to help solve housing problems.  
* Helps people who are homeless or at risk of being homeless, helps find and maintain permanent accommodation within the local community.  
* Also helps landlords find tenants and helps to resolve conflicts between landlords and tenants. Provides basic information on the Residential Tenancies Act.  
* Offers use of telephone, daily newspapers, message board, housing directory and listing service. 
* In addition a Youth and Outreach worker provides outreach into the community with routine visits to schools. 
* Money management service 
* Regional ID Clinic Bank  
* Limited monetary assistance for Utilities.
Hours Mon-Thu 9 am-3 pm, Fri 9 am-12 noon
Dates All year Closed for all statutory holidays
Areas Served St Catharines ; Thorold
Eligibility No restrictions
Languages English
Fees None
Contact Information
Office Phone 905-984-8955
Fax 905-984-8838
Primary Contact Betty-Lou Souter, Chief Executive Officer; Phone: (Business) 905-685-1349
Alternate Contact Catherine Livingston, Program Manager; Email:
Alternate Executive Marion Lichty, President
Located In Community St Catharines
Address & Map
129 Church St
St Catharines, ON L2R 3E2
View Google Map
Intersection Church St and Court St
Accessibility Fully Accessible
Other Details
Legal Status (51) Registered Charity ; (80) United Way
Established 1990
Funding Regional / Municipal - Region of Niagara ; Provincial - Ministry of Municipal Affairs and Housing ; Donations ; United Way - St Catharines
Print Material Housing Directory of Niagara; Niagara Region Tenants Guide