Contact Details
Office Phone 289-296-8400
Fax 289-296-9752
Primary Contact Gillian Pagnotta, Manager; Email:
Alternate Contact Deanna D'Elia, Director of Employment and Immigrant Services; Phone: 905-684-3500 ext 422; Fax: 905-688-9629; Email:
Site Details
Areas Served Niagara Region
Located In Community Niagara Falls
Address & Map
8123 Lundy's Lane, Unit 6, Unit 14 and 15
Niagara Falls, ON L2H 1H3
Intersection Lundy's Lane and Kalar Rd
Service and Access Details
Description (Service) Comprehensive employment and job search services * assessment of skills, interests, and experience * job search strategies, including resume preparation * information about careers and occupations, local labobur market, employment and training opportunities * on-the-job training, work experience * help in maintaining employment * information and referral to other employment and community services 
Youth Job Link -- youth-focused career exploration and career management workshops * job search, readiness and matching assistance for year-round part-time or summer jobs 
Second Career Program -- skills training and financial support for laid-off workers 
Services for Employers -- help in identifying human resource skill requirements * matching of workplace needs to workers' skills, capabilities, interests, and experience * support for developing on-the-job training plans and monitoring of placements to support retention 
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees * available to small, mediun, and large businesses planning to deliver short-term training for existing or new employees
Hours Mon-Fri 8 am-4:30 pm
Eligibility Self-service information and resources -- anyone, including people with jobs, those who are under-employed, people looking for work, students, apprentices, internationally trained individuals, employers

Assisted services (such as supported job search, job matching and placement, job retention services) -- people who are unemployed and out of school

Youth Job Link -- Self-service information and resources, any youth 15-29 years, including students * Job matching services, youth 15-29 years, including students, who reside in Ontario and are eligible to work in Canada
Application Call or drop in * for general information on Employment Ontario services call the toll-free Employment Ontario contact centre at 1-800-387-5656 (TTY 1-866-533-6339) or visit
Languages English - Reception, Website, Programs ; Arabic ; Chinese (Cantonese) ; Hindi ; Mandarin ; Punjabi ; Spanish ; Urdu ; Cantonese ; Pashtu * Wherever possible, the client would be served in their first language.
Fees None
Physical Access Fully Accessible - All sites fully accessible and on bus route
Other Details
Legal Status (50) Non Profit
Service Categories Business Financing ; Comprehensive Job Assistance Centres ; Human Resources Management Support ; Job Training Expense Assistance ~ Laid Off Workers ; Youth Employment Programs

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