IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Canada. Old Age Security Programs

Contact Details
Toll Free Phone English 1-800-277-9914 * French 1-800-277-9915
TTY Phone Toll free 1-800-255-4786
Site Details
Areas Served Ontario
Located In Community Ontario
Address & Map
Toronto, ON
View Google Map
Mailing Address c/o Service Canada 
PO Box 5100 
Stn D 
Scarborough, ON M1R 5C8
Service and Access Details
Description (Service) COVID19 Seniors Benefit -- one-time, tax-free payment of $300 for seniors eligible for Old Age Security (OAS) and additional $200 for seniors eligible for Guaranteed Income Supplement (GIS) to offset increased costs due to COVID-19 * benefit will be received automatically, application not required

Old Age Security (OAS)
Monthly pension to legal residents of Canada 65 years and older * full pension to those who have lived in Canada for at least 40 years after turning 18 * partial pension may be available

Guaranteed Income Supplement (GIS)
Monthly supplement for low income OAS recipients living in Canada

Monthly benefit for low income spouses (60-64 years) of GIS recipients * based on combined income of the couple

Allowance for the Survivor
Monthly benefit for low income widowed spouses 60-64 years

Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Old Age Security decisions

Programs of Employment and Social Development Canada, delivered by Service Canada

Guaranteed Annual Income System (GAINS), 1-866-668-8297 -- monthly supplement to low income Ontario seniors receiving OAS and GIS * program of the Ontario Ministry of Finance
Hours Recorded information Mon-Sun 24 hours * call Mon-Fri 8:30 am-4:30 pm to speak to an agent
Eligibility See Description for age and other qualifications * Canada has reciprocal social security agreements with many other countries -- see website for details
Application OAS and GIS Automatic enrollment -- seniors who are eligible for automatic enrollment will receive a notification letter the month after they turn 64 * they do not have to apply for OAS

Seniors not eligible for automatic enrollment must complete and mail an application form * can apply a maximum of 11 months before pension begins

GIS -- OAS applicants can indicate on the OAS application form that they wish to apply for GIS * status will be reviewed each year when taxes are filed

Allowance and Allowance for the Survivor -- application form should be submitted 6-11 months before applicant's 60th birthday

GAINS -- no application required * benefits based on information from federal tax return
Languages English ; French
Physical Access Not Applicable
Other Details
Legal Status (40) Federal Government
Service Categories Allowance for the Survivor Program ; Guaranteed Income Supplement ; Old Age Security Program ; Spouse's Allowance