IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agenices or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).


Contact Details
Office Phone 613-683-5400 ext 5510
Fax 613-761-9077
Social Media Facebook Twitter
Primary Contact Mélanie Pilon, Coordinator
Primary Executive Jerilyn Dressler, President; Email:
Site Details
Areas Served Canada
Located In Community Ottawa (City of)
Address & Map
Ottawa, ON
View Google Map
Mailing Address c/o Mélanie Pïlon 
PO Box 41146 
1910 St-Laurent Blvd 
Ottawa, ON K1G 1A4
Service and Access Details
Description (Service) Professional association of Information and Referral (I&R) providers * develops and implements National professional standards * holds events including opportunities for training, development, certification and accreditation * members are active in furthering I&R at the Federal level and supporting 2-1-1 service implementation in communities across Canada
Hours Irregular, email for details
Eligibility No restrictions
Application Call, e-mail or visit website for more information
Languages English ; French
Fees Membership ; Method(s) of Payment Accepted - cheque, credit card
Physical Access Not Applicable
Other Details
Legal Status (50) Non Profit
Funding Fees
Service Categories Information and Referral Associations