Niagara (Region of). Public Health

Site: Thorold - Main Office

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Record #: NIA5393 Last Modified: 27 Aug 2014 Last Full Update: 14 Nov 2013
Description & Services
DescriptionAccredited public health department, provides public health programs and services and the efficient response to the changing public health needs of the communities served; through health protection, disease prevention, health promotion and injury prevention programs.  
Offers a complete range of public health programs:  
PROTECT health by: 
* Testing water 
* Inspecting food premises 
* Providing safe food handling training 
* Conducting environmental investigations 
* Enforcing tobacco laws 
* Preventing the spread of infectious diseases and sexually transmitted infections 
* Providing paramedic and ambulance dispatch services 
PROMOTE health by: 
* Offering prenatal classes 
* Providing parenting information 
* Conducting home visits for new parents 
* Providing confidential sexual health services 
* Offering breastfeeding support 
* Encouraging regular physical activity and healthy eating 
* Providing counselling for adults experiencing serious and persistent mental illness 
PREVENT disease and injury by: 
* Offering child, adult, and travel-related vaccinations 
* Promoting road safety for drivers and pedestrians 
* Educating citizens about heart disease risk factors 
* Holding car seat education classes 
* Providing dental care for eligible children and adults 
* Raising awareness around substance abuse 
* Encouraging regular cancer screenings, such as pap smears and mammograms 
Visit to learn more about Public Health 
A variety of staff work with the community including public health inspectors, public health nurses, registered nurse practitioners, health promoters, epidemiologists, registered dietitians, registered dental hygienists, dental assistants, systems status controllers, paramedics, social workers, community support workers, family home visitors, tobacco control officers and support staff.  
Provincial and federal legislation govern the work of the Niagara Region Public Health. The provincial Health Protection and Promotion Act clearly outlines the role, responsibilities and authority of the Board of Health and Medical Officer of Health. In support of public health programming across Niagara, work closely with the Ministry of Health and Long-Term Care, Ministry of Health Promotion and Sport, and Ministry of Child and Youth Services. 
The department offers a variety of clinics and classes for members of the public.  
RABIES - due to the possibility of rabies, contact with bats should be avoided. Contact the local Humane Society for safe removal of the bat. Then call the Public Health Dept at 905-688-3762 or 1-800-263-7248. 
LYME DISEASE - anyone can bring in a tick to have it identified and tested for possible health risks. 
TICKS - For tick information or to drop off a tick, contact the environmental health office at 905-688-8248, ext 7767 or 1-888-505-6074. 
COLD WEATHER ALERT PROTOCOL - a voluntary network of agencies working together to share resources, to locate shelter and to transport those "vulnerable to exposure/homeless" when temperature goes below -15 degrees Celsius. 
IMMUNIZATION - immunization for children against measles, mumps, rubella, diphtheria, tetanus and polio is required in order that children may attend school in Ontario. The only allowable exceptions are for medical, religious or conscience reasons. Immunization is available from your family doctor or the Public Health Immunization Clinics. Call for dates, locations, times at 905-688-8248 or toll free 1-888-505-6074 ext 7425. 
HEAD LICE - advice hotline is 905-688-8248 Ext 7371 or 1-888-505-6074 ext 7371. 
CAR SEAT INSTRUCTIONAL CLASSES - Free car seat classes are available throughout the year to teach parents and caregivers how to safely install and use their own child car seats. Each class is 60 minutes long. Sessions cover all types of seats (rear-facing, forward-facing and booster) for children of all ages. Space is limited - call in advance to reserve your place in the class. Visit for a list of classes offered by agencies across Niagara. 
BREASTFEEDING WORKSHOPS / CLINICS - Parents-to-be and parents of newborns are invited to attend a Breastfeeding workshop where a public health nurse will: discuss the benefits of breastfeeding; teach you about positioning and latching; and discuss how your partner can help you. These workshops are free to attend, but registration is required. Call 905-688-8248 or 1-888-505-6074 ext 7555.  
PRENATAL CLASSES - Register for eLearning or an in-person class instructed by public health nurses. In-person classes are held across Niagara region. The prenatal courses cover a variety of topics, ranging from pregnancy, to birth, to newborn care: Physical and Emotional Changes During Pregnancy; Fetal Development; Medical Tests and Procedures; Lifestyle and Environmental Risks; Nutrition; Physical Activity; Hands-on Comfort Measures, Relaxation and Breathing Techniques for Labour; Recognizing Premature (Preterm) Labour; Labour and Delivery; Pain Relief Options and Medical Interventions (e.g. epidural, induction of labour, episiotomy, caesarean section); Newborn Care (infant feeding; infant safety; post partum care); and Community Resources. Register online at or call 905-688-8248 or 1-888-505-6074 ext 7555 for more information. 
FOOD HANDLER CERTIFICATION - The Food Handler Certification Program is designed to teach food handlers the general principles of safe food handling. This course will provide food handlers with the basic knowledge to identify risk factors associated with food borne illness and the skills necessary to handle food in a manner that will prevent illness from occurring. The course is based on the principles of sanitary food service and Hazard Analysis Critical Control Point (HACCP) procedures. $35 per person (includes manual and certificate). To enroll, call 905-688-8248 ext 7230 or 1-888-505-6074 ext 7230. 
Public Health offers a variety of clinics and classes for members of the public.  
The Health Connection Line provides direct extensions to the most commonly called topics.
HoursMon-Fri 8:30 am-4:30 pm
DatesAll year
Areas ServedNiagara Region
FeesFor some programs
Contact Information
Office PhoneOffice 905-688-3762
Toll Free Phone1-800-263-7248
Primary ExecutiveDr Valerie Jaeger, Medical Officer of Health
Located In CommunityThorold
Address & Map
Campbell East
2201 St David's Rd
Thorold, ON L2V 4T7
View Google Map
Map RecordView Google Map
IntersectionSt David's Rd and Merrittville Hwy
Mailing AddressPO Box 1052 
Station Main 
Thorold, ON L2V 0A2
AccessibilityFully Accessible
Other Details
Service Level(20) Regional Government
SubjectsBreastfeeding ; Dental services ; Diseases ; Environmental health ; Food inspections ; Health education ; Health inspections ; Health service professionals ; Health services ; Immunization ; Mental health ; Parenting support ; Prenatal care ; Public health ; Regional government