| Record #: NIA5332 |
Last Modified: 22 May 2013 |
Last Full Update: 26 Oct 2012 |
|
| Notices |
| Public Bulletin | The public can call call 519-439-0174 for address information. |
| Description & Services |
| Areas Served | Ontario |
| Description | A province-wide, free, confidential and anonymous service providing a single point of contact for Ontarians inquiring about gambling treatment. Trained and certified staff provide listening and support; information and referral to problem gambling treatment resources in Ontario; crisis support; and brief assessment of gambling problems in order to make the best referral to an appropriate treatment resource. Assistance is provided via toll-free telephone, email, and webchat. Operated by ConnexOntario Health Services Information which also operates the Drug and Alcohol Helpline and the Mental Health Helpline. |
| Supplementary Description | The Ontario Problem Gambling Helpline is operated by ConnexOntario Health Services Information which also operates the Drug and Alcohol Helpline and the Mental Health Helpline. |
| Hours | Office Mon-Fri 8:30 am-4:30 pm * Helplines Mon-Sun 24 hours |
| Dates | All year |
| Eligibility | All, problem gamblers, family members, friends, co-workers, professionals working with problem gamblers, students, researchers, governments, and the general public. |
| Languages | English ; French ; Telephone Interpretation in 170 languages on request. |
| Application | None |
| Fees | None |
| Contact Information |
| Located In Community | London |
| Office Phone | 519-439-0174 |
| Toll Free Phone | 1-888-230-3505 |
| Crisis Phone | 1-888-230-3505 |
| After Hours Phone | 1-888-230-3505 |
| Fax | 519-439-0455 |
| E-Mail | info_ref_services_opgh@connexontario.ca |
| Website | www.problemgamblinghelpline.ca |
| Primary Contact | B Davey, Executive Director; Email: administration@connexontario.ca |
| Primary Executive | M McLelland, Chair, Board of Directors |
| Accessibility | Not Accessible |
| Other Details |
| Service Level | (50) Non Profit |
| Print Material | Pamphlets, posters, wallet cards, magnets, lists of services. Phone 519-439-0174 for an order form or see website. |
| Established | Jul 1997 |
| Elections | Annual |
| Funding | Provincial - Ministry of Health and Long-Term Care |
| Subjects |
| Subjects | Addictions ; Gambling ; Information and referral |
| Broader Terms | Disorders ; Games ; Health ; Recreation ; Recreational activities |