Canada. Service Canada

Old Age Security Programs, Scarborough Area Office

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Record #: NIA1564 Last Modified: 03 Sep 2014 Last Full Update: 06 Jun 2013
Public BulletinIf you are calling from a country other than Canada or the United States you can contact the OAS office at 1-613-957-1954 (collect calls accepted). If you are experiencing difficulties in contacting the office, please contact your Canadian Embassy or Consulate for information on how to reach the local office.
Description & Services
DescriptionOld Age Security (OAS) Monthly pension to persons 65 or over regardless of income or assets * must be a legal resident of Canada for at least 10 years * must be a legal resident of Canada for at least 40 years to receive full pension * also full pension for persons who were 25 years or older as of July 1, 1977, and who resided in or had a visa to enter Canada that was valid on that date, or who had resided legally in Canada prior to that date and after reaching age 18, and who resided in Canada immediately before approval of the application

Old Age Security Identification Card Allows persons in receipt of OAS who do not use direct deposit to cash their pension cheques * may be used as proof of age to receive senior discounts from stores, restaurants or other services, but no official standing as identification

Guaranteed Income Supplement (GIS) Supplement added monthly to Old Age Security for those with limited or no income * amount of supplement is adjusted quarterly * reapply when income taxes are filed (end of April) * not payable outside Canada beyond a period of six months regardless of how long the person lived in Canada

Allowance (formerly Spouse's Allowance) Monthly allowance for spouses or common-law partners 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement * based on combined income of the couple * allowance is adjusted quarterly * residence requirements * proof of age required * reapply when income taxes are filed (end of April)

Allowance for Survivors (formerly Widowed Spouses Allowance) Monthly allowance for widowed spouses or common-law partners 60-64 years * death, marriage and applicant's birth certificate required * based on limited or no income * deceased spouse need not have received Old Age Security * apply when income taxes are filed (end of April)

Programs of Human Resources and Social Development Canada, delivered by Service Canada. OAS and CPP cheques are mailed out during the last three (3) business days of the month. Direct deposit of cheques occurs on the third (3rd) last banking day.
HoursTelephone Service Mon-Fri 8:30 am-4:30 pm
DatesAll year
Areas ServedOntario
EligibilitySee description for age and other qualifications * Canada has reciprocal social security agreements with many other countries -- see website for details.
ApplicationApply 6 months before becoming eligible * application forms available online, by phone or in person at Service Canada sites -- see separate entries.
LanguagesEnglish ; French
Contact Information
Toll Free PhoneEnglish 1-800-277-9914 * French 1-800-277-9915
TDD PhoneToll free 1-800-255-4786
Located In CommunityScarborough
Mailing AddressPO Box 5100 
Station D 
Scarborough, ON M1R 5C8
Other Details
Service Level(40) Federal Government
SubjectsFederal government ; Income supplements ; Old age security ; Seniors ; Survivors benefits