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Niagara. Regional Municipality OfNiagara Specialized Transit (NST) |
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| Description & Services | ||||
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| Areas Served | Niagara Region ; Medical service only into Hamilton | |||
| Description | Niagara Specialized Transit (NST) is a pre-booked, door-to-door service for passengers with special needs, who meet the "Eligibility Criteria", have applied for the service and been approved for the service by the Eligibility Committee. The service is only for those customers who are travelling from one municipality to another, or from one Zone to another for a medical appointment, education or employment purposes. A Customer may be accompanied by a Companion, Personal Care Attendant and/or Service Animal, if the need is identified on the application form and approved by the Eligibility Committee. A driver of a NST vehicle may not pick-up a customer and drop the same customer off, in the same municipality where they were picked up, unless it is on the return trip from another municipality. The inter-municipal specialized transit service of The Region of Niagara is considered a share ride service. Other customers may be on board during your trip to your destination. The route of travel may be altered so another customer can be accommodated. The vehicle may stop and pick up other riders as it travels to a destination. Shared rides lower the cost of the specialized service by increasing productivity. | |||
| Hours | Office Mon-Fri 8:30-4:30 * Service Mon-Fri 7 am-10 pm, Sat 8 am-4 pm | |||
| Dates | All year, excluding Sundays and Statutory holidays | |||
| Eligibility | ~ Persons who, due to a functional mobility problem, would be physically unable to board a conventional transit vehicle, or walk a distance of 175 meters (approx 600feet). ~ Persons approved by the Eligibility Committee. ~ A medical appointment is defined as an appointment with a medical/health practitioner or institution providing medical services, all licensed and/or funded by the Province of Ontario. ~ Employment is defined as a situation where a person must travel to the same employer, in another municipality or Zone, a minimum of three (3) times a week and where a minimum of three (3) hours is spent at work, and remuneration is received for time spent. ~ There are three (3) components to the definition of education. One covers elementary and secondary education; one covers university or college; and the third covers those programs offered under the Ministry of Human Resources and Social Development. The source of the definitions is the Education Act. Please see the NST website at www.nstniagara.ca for more details. ~ People who are permanently disabled and are eligible for NST receive a permanent registration. However, others who may only need NST during a period of rehabilitation may submit an application. If approved, they would be registered on a temporary basis for a specific period of time at the end of which their registration and eligibility will also end. An extension may be granted pending a re-application. ~ Elderly persons or dialysis patients are not automatically eligible for this specialized service. | |||
| Languages | English | |||
| Application | Application forms are available at the following locations: the Regional offices; local transit systems; the Canadian Red Cross, Community Support Services of Niagara, or the Ontario March of Dimes. The application form can also be downloaded and printed from the website. One can contact the main office and a form will be mailed. | |||
| Fees | Service | |||
| Contact Information | ||||
| Address & Map | ||||
| Located In Community | Thorold | |||
| Intersection | St David's Rd - Merrittville Hwy | |||
| Mailing Address | PO Box 1042 Thorold, ON L2V 4T7 | |||
| Office Phone | Red Cross 905-680-2052 * Region 905-685-1571 ext 3336 | |||
| Toll Free Phone | 1-866-487-7765 * 1-800-263-7215 ext 3336 | |||
| Fax | Clerk's Office 905-687-4977 | |||
| info@niagararegion.ca | ||||
| Website | www.nstniagara.ca | |||
| Primary Contact | Eric Flora, Associate Director, Transportation Services, Phone: 905-685-4225 ext 3400 | |||
| Primary Executive | Peter Partington, Regional Chair | |||
| Alternate Executive | Pam Gilroy, Regional Clerk | |||
| Accessibility | Fully Accessible | |||
| Other Details | ||||
| Service Level | (20) Regional Government | |||
| Established | Nov 2006 | |||
| Funding | Regional | |||
| Subjects | ||||
| Subjects | Accessible transportation ; Physical disabilities | |||
| Broader Terms | Disabilities ; Transportation | |||
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